Terms of Service

Effective Date: March 1, 2026 | Last Updated: February 27, 2026

These Terms of Service and Subscription and Billing Terms (the “Terms”) constitute a legal agreement between you and Netch Creative Ltd. (the “Company”, “we”, “us”, or “our”) and govern your access to and use of: (a) the Wrangler VFX iPad application (the “App”); (b) our websites, including wranglervfx.com and app.wranglervfx.com (collectively, the “Website”); and (c) any related services, software, content, features, and functionality we make available (collectively, the “Service”).

By (i) accessing or using the Service, (ii) creating an account, or (iii) clicking or tapping to accept these Terms, you accept and agree to be bound by these Terms and our Privacy Policy which is incorporated by reference. If you do not agree, you must not access or use the Service.

If you are using the Service on behalf of an entity (for example, a production company, VFX studio, or other organization), you represent and warrant that you have authority to bind that entity to these Terms, and “you” includes that entity.

1. Acceptance of These Terms

These Terms of Service (the “Terms”) constitute a legal agreement between you and Netch Creative Ltd. (the “Company”, “we”, “us”, or “our”) and govern your access to and use of: (a) the Wrangler VFX iPad application (the “App”); (b) our websites, including wranglervfx.com and app.wranglervfx.com (collectively, the “Website”); and (c) any related services, software, content, features, and functionality we make available (collectively, the “Service”).

By (i) accessing or using the Service, (ii) creating an account, or (iii) clicking or tapping to accept these Terms, you accept and agree to be bound by these Terms and our Privacy Policy (available at http://wranglervfx.com/privacy) which is incorporated by reference. If you do not agree, you must not access or use the Service.

2. Eligibility

You represent and warrant that you are of the age of majority in your province or territory of residence and have legal capacity to enter into a binding contract. The Service is intended for professional use in the film and television industry and is not intended for consumer use.

3. Changes to These Terms

We may revise and update these Terms from time to time in our sole discretion. Unless otherwise stated, all changes are effective immediately when posted and apply to all access to and use of the Service thereafter. For material changes, we may provide additional notice (for example, by email or in-App notice). Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

4. The Service

Wrangler VFX is a professional application and service for VFX data management on film and television productions. The Service may be accessed through the App and, where made available, through a browser-based web version via our web portal at app.wranglervfx.com. It is used to capture and manage production metadata during filming, including slate/shot data, camera and lens metadata, HDRI capture details, witness camera setups, and reference photos and annotations, and to export reports (CSV, PDF) and integrate with Autodesk ShotGrid/Flow.

We may modify, suspend, or discontinue any part of the Service at any time. We are not liable if, for any reason, all or any part of the Service is unavailable at any time or for any period, except as expressly set out in the Subscription and Billing Terms below.

5. Accounts and Security

The Service may require you to register for an account. You agree to provide accurate, current, and complete information and to keep your information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized access to or use of your account or any other breach of security. We reserve the right to disable or terminate any account, username, password, or other identifier at any time in our sole discretion, including for any violation of these Terms.

6. Licence and Acceptable Use

6.1 Licence

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App and to access and use the Service solely for your internal professional purposes in accordance with these Terms.

6.2 Restrictions

You must not, and must not permit any third party to: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or disassemble the Service, except to the limited extent permitted by applicable law; (c) circumvent or disable any security or technological features; (d) access the Service to build a competing product or service; (e) use the Service to violate any law or third-party rights; or (f) interfere with or disrupt the Service.

6.3 Security and Prohibited Conduct

You are prohibited from attempting to circumvent or violate the security of the Service, including by: (a) accessing data not intended for you; (b) probing, scanning, or testing vulnerabilities; (c) introducing malware; (d) attacking the Service via denial-of-service or similar attacks; or (e) otherwise attempting to interfere with the proper working of the Service.

7. User Content and Production Data

“User Content” means any data, content, materials, files, photos, notes, and other information you upload, submit, sync, store, transmit, or otherwise make available through the Service, including production metadata and reference photos.

As between you and the Company, you retain all right, title, and interest in and to your User Content. You grant the Company a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, transmit, display, process, and otherwise use your User Content solely to provide, maintain, secure, and improve the Service and to comply with applicable law.

You represent and warrant that: (a) you have all rights necessary to provide the User Content and grant the foregoing licence; and (b) your User Content and use of the Service will not infringe or misappropriate any third-party rights or violate any law.

8. Intellectual Property Rights

The Service and all content, software, code, designs, graphics, logos, trademarks, and other materials made available by the Company are owned by the Company and/or its licensors and are protected by intellectual property laws. Except for the limited licence granted in Section 6.1, no rights are granted to you.

“Wrangler VFX”, “Wrangler”, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its licensors. You must not use them without our prior written permission.

9. Third-Party Services and Integrations

The Service may interoperate with third-party services (for example, Stripe for payments and Autodesk ShotGrid/Flow for integrations). For the Autodesk ShotGrid/Flow integration, the Service does not automatically transmit your User Content or production data to Autodesk. Data is shared with Autodesk only if and when you explicitly initiate an export (or otherwise enable and use the integration) and only to the extent necessary to complete that export. Your use of third-party services is subject to the third party’s terms and policies. We do not control and are not responsible for third-party services.

You are responsible for maintaining any Autodesk account, credentials, permissions, and configurations required for the integration, and Autodesk’s use of data is governed by Autodesk’s own terms and policies.

We do not sell, rent, or trade personal data to any third party. Data is shared with third-party service providers only as necessary to provide the Service, as described in our Privacy Policy.

10. Subscription and Billing Terms

This Section 10 sets out additional terms that apply to paid subscriptions, seat add-ons, and any paid features (collectively, “Subscriptions”).

10.1 Purchasing and Payments

Subscriptions are purchased through the Website (wranglervfx.com / app.wranglervfx.com) and are processed by Stripe. By purchasing a Subscription, you authorize us (and Stripe acting on our behalf) to charge the payment method you provide for the applicable fees, taxes, and any other amounts you authorize.

Prices are displayed in CAD and USD at checkout. All prices exclude applicable taxes (including GST, PST, HST, and any similar taxes), which will be added at checkout where required. Your financial institution may apply foreign exchange charges or other fees.

10.2 Plan Details; Feature and Usage Limits

The features, functionality, usage limits, restrictions, and entitlements applicable to your subscription tier (including limits on projects, seats, devices, storage, exports, integrations, support, and availability of cloud sync) are as described at the time of purchase and on our pricing page and related plan descriptions on the Website (the “Plan Details”). The Plan Details are incorporated by reference and form part of these Terms.

We may update the Plan Details from time to time. Unless required by law, any change to Plan Details will not apply retroactively to your then-current paid subscription term.

10.3 Indie Tier Restrictions

Without limiting Section 10.2, the “Indie” tier is subject to the following limitations (as further described in the Plan Details): (a) a maximum of five (5) projects; (b) no cloud sync; (c) no PDF export; and (d) no Autodesk ShotGrid/Flow integration.

10.4 Billing Cycles; Auto-Renewal

We offer monthly and annual (prepaid) billing cycles, as shown at the time of purchase. Unless you cancel in accordance with Section 10.5, Subscriptions automatically renew at the end of each billing period and you authorize us to charge your payment method for the renewal.

For annual subscriptions, we provide an advance email reminder approximately seven (7) days before the renewal charge is processed.

Subscriptions are purchased through the Website/web portal and are associated with your account for use across supported platforms.

10.5 Cancellation

You may cancel your Subscription at any time through your account settings or as otherwise made available through the Service. Cancellation stops future renewal charges. Unless otherwise stated at purchase: (a) access continues until the end of the current billing period; and (b) fees are non-refundable for partial billing periods.

10.6 Refunds

Monthly Subscriptions: First-time monthly subscribers receive a seven (7) day full refund window. This refund applies only to the first monthly subscription and does not apply to subsequent months or resubscriptions. After the seven (7) day window, no refunds are provided for monthly subscriptions.

Annual Subscriptions (Prepaid): Annual subscriptions are non-refundable after purchase. If cancelled, you retain access for the remainder of your then-current annual term and the subscription will not renew.

Refund eligibility (if any) is as set out in this Section 10 and/or the Plan Details and may be limited by subscription type and timing.

10.7 Payment Failure; Suspension

If a payment fails, we will notify you. If payment remains outstanding for more than five (5) days, we may suspend access to Subscription features. Continued payment failure may result in termination of your Subscription.

10.8 Seat Add-Ons; One-Time Purchases; Feature Add-Ons

Certain plans may permit additional seats, storage, or other add-ons, and may permit one-time purchases (for example, project setup fees) as described at checkout. Add-ons and one-time purchases are governed by these Terms and the details presented at the time of purchase.

10.9 Price Changes

We may change our prices from time to time. Price changes will take effect at the start of the next billing cycle following notice to you, and we will not apply price changes retroactively to your then-current paid term.

10.10 Order of Precedence

If there is a conflict between these Terms and the Plan Details, these Terms will govern to the extent of the conflict, except that Plan Details will govern with respect to pricing and tier-specific features/limits displayed at checkout.

11. Data Storage, Cloud Sync, and Account Deletion

The App is designed offline-first. Production data is stored locally on your iPad as the primary copy. Local data persists regardless of subscription status.

Cloud Storage (optional, subscription-dependent): eligible subscribers may manually sync projects to the cloud. Cloud data is stored using Amazon Web Services (including AWS S3 and AWS DynamoDB) in the us-west-2 region, with encryption at rest and in transit.

Cloud data is accessible only while you have an active Subscription. After a Subscription ends, cloud data is retained for thirty (30) days and then permanently deleted, subject to any legal retention requirements.

Account deletion: you can delete your account within the App. Deletion includes a fourteen (14) day grace period during which deletion can be cancelled via an email link. After the grace period, account and associated cloud data are permanently deleted, subject to any legal retention requirements.

12. Communications and Marketing

We may send you administrative and transactional communications relating to the Service (for example, security notices, billing notices, and renewal reminders).

Where we send commercial electronic messages (including marketing emails), we will do so in accordance with applicable law. You may withdraw consent and unsubscribe from marketing communications using the unsubscribe mechanism provided in the message or by contacting us at legal@wranglervfx.com.

13. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, the Company disclaims all warranties and conditions of any kind, whether express, implied, or statutory, including any implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law, in no event will the Company or its directors, officers, employees, agents, service providers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business interruption, arising out of or relating to these Terms or the Service, whether in contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the Company’s total liability arising out of or relating to these Terms or the Service will not exceed the greater of: (a) the amounts paid by you to the Company for subscriptions during the twelve (12) months immediately preceding the event giving rise to the claim; and (b) CAD $100.

15. Indemnity

You agree to defend, indemnify, and hold harmless the Company and its directors, officers, employees, agents, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; or (c) your breach of these Terms.

16. Suspension and Termination

We may suspend or terminate your access to the Service (in whole or in part) at any time for any reason, including if we reasonably believe you have violated these Terms, failed to pay amounts due, or if continued provision of the Service would create risk to the Company, the Service, or other users.

Upon termination: (a) your licence under these Terms ends; (b) we may delete or disable access to your cloud data as described in Section 11; and (c) Sections intended to survive (including Sections 7, 8, 13–19) will survive.

17. Governing Law and Forum

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law rules. You irrevocably attorn to the exclusive jurisdiction of the courts of British Columbia, Canada.

18. Miscellaneous

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect.

Waiver. No waiver of any term will be deemed a further or continuing waiver of such term or any other term.

Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous understandings.

No Reliance. Except as expressly set out in these Terms, you acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms in deciding to use the Service or purchase a subscription.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

Notices. We may provide notices to you by email, in-App notifications, or by posting to the Website. Notices to the Company must be sent to legal@wranglervfx.com and to the registered records address for Netch Creative Ltd., or as otherwise specified in the Privacy Policy.

Contact. For questions about these Terms, contact legal@wranglervfx.com.